World-class MSPs say that one of the keys to their success is an unwavering dedication to keeping expenses low and profitability high.
One way to do that is to automate processes by leveraging best-in-class tools.
They seek to streamline operations, offer customers multiple solutions and additional services to increase ARPU (average revenue per user) and reduce churn.
Take, for instance, something as seemingly straightforward as backup and disaster recovery.
These services can be taken for granted rather than considered powerful recurring revenue generators and an area where an MSP can streamline for additional profitability.
Cyber-protection for MSPs
Here’s how MSPs look at cloud-based backup and recovery.
Consider this when building your data protection business:
1. The cloud is critical
Two copies of backup data are better than one.
Even if your customers’ on-premise data is attacked, you can fall back on clean secure backups in the cloud.
2. Delays must be avoided
While having backups is important, it’s essential that the backups can be launched as virtual machines without any delay in the cloud.
This is where a true disaster recovery solution will shine.
If a customer suffers some form of data loss or corruption, a strong cloud-based disaster recovery solution will allow you, with the push of a button and quick swap of IP addresses, to spin up a server in the cloud that customers can use immediately.
3. Users need file sync and share
The popularity of public file sync and share solutions among end-users has led to massive security gaps for many companies as those users took it upon themselves to install and use the app without corporate permission.
World-class MSPs rely on full-featured backup and disaster recovery solutions that incorporate file sync and share functionality.
Unlike Dropbox, this file sync and share is stored within the customer’s own data, ensuring corporate information remains secure.
4. One provider for all functionality
MSPs don’t look at backup and disaster recovery as two separate solutions delivered by two different partners.
The advantages of partnering with a single provider for solutions are immense.
For example, by working with a single provider, you can:
– eliminate extra expenses,
– overcome compatibility hurdles,
– put customer management under a single pane of glass,
– make the services easier to bundle and
– reduce the number of vendor relationships you need to maintain.
5. Integrate with business and operational support systems
In the spirit of keeping costs low, leading MSPs seek to have as many of their systems and tools integrated as possible.
With the right solution, a single easy integration with existing business management solutions can deliver three services:
2. disaster recovery
3. file sync and share
This simplifies the management and billing of the services while reducing expenses.
By selecting a single partner who provides backup, disaster recovery and in-demand features such as file sync and share, world-class MSPs can keep expenses low, profitability high and streamline their operations.
The Acronis Data Cloud meets all the above parameters and more.
Look closer at your backup and disaster recovery solution to see if it’s enabling you to achieve higher levels of success or holding your business back.
Take your business to the next level.