Similar to the 2008 economic financial crisis, partners are expected to experience rising financial turbulence in the coming months.
Especially difficult for tier two customers in the ecosystem, according to our Adapt, activate and accelerate webinar series panelists, partners simply won’t be able to survive unless they invest in security solutions and technologies now.
Customer demands are clear and vendors have a duty of care to deliver during these trying times:
- Financial support
- Nurturing more business from current customers
- Developing internal operations to make sure business is in shape
With the market focusing on remote working and learning, security and trust and business continuity and resiliency, this is creating a ripple effect in the supply chain for key service areas that MSPs need to build out into their offerings.
From top tier established MSPs to startups, there has been a focus on the consolidated and integrated approach of MSPs and managed services security providers (MSSPs).
The single largest cyber threat is human error. While the MSP framework focuses on an organisation’s specialised IT operations and key business leaders, the added intelligence analytics of security solutions through MSSPs assists a range of areas in an organisation from HR and sales to marketing and legal, helping them understand and incorporate security practices beyond one dimension.